Frequently Asked Questions
Find answers to common questions about our services, insurance coverage, and treatment protocols.
Our providers are trained headache specialists who can diagnose and treat any type of headache. Haven has you covered.
We offer a comprehensive range of evidence-based services for headache and migraine care to patients in California. Our services include virtual specialist appointments, same-day IV care, preventive injections, and proactive help in managing your headaches. We pride ourselves on bringing the best of headache center services to you in a fast, virtual platform.
We prescribe a variety of evidence-backed medications to help treat headaches and migraine. As a result of this evidenced based approach, we do not prescribe opioids or barbiturates.
We currently offer clinical Botox treatments through partner providers in Los Angeles, Orange County and San Diego. If Botox is part of your care plan, our Care Navigators will help you arrange these treatments.
We are in-network with all major PPO and EPO insurance plans, including Aetna, Anthem, Blue Shield of California, Cigna, HealthNet, and UnitedHealthcare. We also accept Medicare plans. We are not currently in-network with HMO plans, but we do offer cash pay rates for our services.
We are not able to take patients with Medicaid/Medi-Cal plans at this time.
If we are in network with your PPO, EPO, or Medicare plan, regular cost sharing like copays and deductibles will apply for Haven virtual appointments and in-person procedures. If you are paying cash for headache specialist visits and services, our rates range from $224 - $374, depending on the length of visit or type of procedure. If you receive Botox as a medically necessary part of your care plan, the Botox material will also be an added cost.
All care costs are billed directly by Haven's contract providers and partner clinics. If you need any help navigating costs, insurance, or have questions about billing - we're here to help.
Out of respect for other patients and our providers, we ask that you give 24-hour notice for cancellation. However, we understand that life happens. Every member receives a one-time forgiveness for a missed appointment—after that you will be charged $50 for a missed visit.